Return & Refund Policy

We want every customer to be satisfied with their KarlBox purchase.

Returns

You may request a return within 30 days after receiving your order.

To be eligible for a return:

• The item must be unused
• The item must be in its original condition
• Proof of purchase must be provided

Return Shipping

Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

Refunds

Once we receive and inspect your returned item, we will process your refund within 5-10 business days.

Refunds will be issued to the original payment method.

Damaged or Incorrect Items

If your product arrives damaged or you receive the wrong item, please contact us within 7 days with photos of the product.

Email:
dmefiimp@outlook.com.au